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Telesales Representative / Deutsche Speaker

Turkeyana Clinic
Reference Number: TT1667

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    Job Details

    Industry : Healthcare & Medical

    Functional Area : Customer Services & Call Center Jobs

    Preferred Candidate

    Experience : No Experience Required

    Job Location : Istanbul

    Nationality : Any

Job Description

The ideal candidate will be responsible for using their product knowledge to acquire new clients and maintain customer relationships. You should feel comfortable working in a fast-paced, people-oriented environment. 

Responsibilities
Contact potential or existing customers to inform them about a product or service using scripts
Answer questions about products or the company
Ask questions to understand customer requirements and close sales
Direct prospects to the field sales team when needed
Enter and update customer information on company system
Handle grievances to preserve the company’s reputation
Go the "extra mile” to meet sales quota and facilitate future sales
Keep records of calls and sales and note useful information

Qualifications

  Requirements
Proven experience as telesales representative or other sales/customer service role
Proven track record of successfully meeting sales quota preferably over the phone
Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
Ability to learn about products and services and describe/explain them to prospects
Excellent knowledge of German and English
Excellent communication and interpersonal skills
Cool-tempered and able to handle rejection
Outstanding negotiation skills with the ability to resolve issues and address complaints
High school diploma; BSc/BA will be a plus

Company Description