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Project Manager/Customer Support

BDT Limited
Reference Number: TT1611

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    Job Details

    Industry : IT, Software & Telecoms

    Functional Area : Customer Services & Call Center Jobs

    Preferred Candidate

    Experience : min1-2 Year

    Job Location : Izmir

    Nationality : Turkish

Job Description

The Technical Support Manager will be responsible for interfacing between customers and the main BDT Limited offices in Malta to assist in a variety of daily responsibilities.  This role will include:

-supporting new customers to help them become familiar with our products,

-helping current customers keep their service on-line,

-answering any questions the customers may have related to their service,

-monitoring customer data usage and ensuring that customers do not exceed package limits

-inventory management


Qualifications

  

BDT Limited is looking for someone with the following qualifications to support our growth in the Turkish market:

-Familiarity with VSAT installation

-Experience working with iDirect and Inmarsat products

-Good knowledge in computer networking

-Good communication skills and the ability to work with people across many cultures

-Most importantly we are looking for someone who is self-motivated, a hard worker, and has a desire to learn new skills

-The working language is English and Turkish


Company Description

BDT Limited specializes in Ku and L-band data transport solutions backed by proven networking technology and world class satellite providers. We offer complete solutions on a variety of satellites, including Eutelsat, Inmarsat, and AMOS.