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Customer Service Engineer(After-sales Engineer )

Reference Number: TT1541

    Job Details

    Industry : IT, Software & Telecoms

    Functional Area : Engineering & Technical Jobs

    Preferred Candidate

    Experience : min1-2 Year

    Job Location : Ankara

    Nationality : Turkish

Job Description

1.Responsible for projet management 
2. Responsible for the equipment commissioning, acceptance, maintenance, inspection and troubleshooting work;         
3. Responsible for the engineering data collection and archiving;                               4. Responsible for user training, technical support to customers, agents, subcontractors,and the agents management etc.;                                         5. Cooperate with international engineering representatives of related product line; collect and feed back the product application information, and suggestions on products improvement;     6. Collaborate with sales staff to maintain and manage customer relationships


  1.Understand English and local language; proficiency in English communication;     2.College and above degree´╝îmajored in telecommunications or computer related professional;                                          

3. Have good after-sales technical support or other relevant work experience of the telecommunications industry is more better.                                                            4. With strong communication skills, good sense of teamwork and strong organization and coordination skills;

Company Description

FiberHome Technologies Group is a leading equipment vendor and global solution provider the field of information technology and telecommunications. This high-tech enterprise is directly affiliated to the State-owned Assets Supervision and Administration Commission of the State Council. It is also the largest enterprise located in the Optics Valley, Wuhan, China.